Hospital administration
For BHA, MHA, hospital and healthcare management
Running the hospital behind the wards: stores and purchasing, assets and maintenance, staff, attendance and payroll, the referral programme, reports and setup.
What you'll learn
9 units, in the order the work is learned on the floor. Each task is shown on the real screens, then practised.
Unit 1Getting started: the hospital at a glance8 tasks
- Check today's front-office activity
- Review all tasks in the unit
- Review the referral programme
- Keep an eye on purchasing
- Run an asset report
- See headcount and turnover at a glance
- Run an HR report and export it
- Create a user role
Unit 2Stores and stock10 tasks
- Check what your store needs today
- Check stock and where it's kept
- Act on low-stock and expiry alerts
- Plan a refill and raise store requests
- Receive a supplier's delivery (GRN)
- Put received stock away
- Issue stock to a department
- Transfer stock to another store
- Correct stock after a count
- Move stock that's about to expire
Unit 3Purchasing and suppliers9 tasks
- Add a supplier
- Compare suppliers' prices
- Turn store requests into purchase orders
- Ask several suppliers to bid
- Compare quotes and award an RFQ
- Raise a purchase order directly
- Follow up purchase orders
- Record a supplier's invoice
- Pay a supplier
Unit 4Assets and maintenance10 tasks
- Check what needs attention
- Add a new asset
- Look up an asset
- Assign an asset to a person or place
- Schedule preventive maintenance
- Turn a breakdown ticket into a work order
- Sign off and complete a work order
- Approve a transfer request
- Add a calibration certificate
- Carry out a safety audit
Unit 5Staff, attendance and leave10 tasks
- Add a new employee
- Open an employee's profile
- See today's attendance at a glance
- Check the week's attendance
- Plan the week's shifts
- Approve or reject a leave request
- Approve or reject a regularization request
- Approve or reject a shift change request
- Check for expiring staff documents
- Record an employee's resignation
Unit 6Payroll5 tasks
- Run the month's payroll
- Check processed salaries and payslips
- Approve an advance salary request
- Approve a reimbursement claim
- Compare this month's payroll with the last
Unit 7The referral programme4 tasks
- Add a referring clinic
- Review a clinic's referrals and payments
- Approve a clinic's incentives
- Pay a clinic's settlement
Unit 8Reports and analytics3 tasks
- Check attendance and absence trends
- Check payroll costs
- Find out who left and why
Unit 9Setting up the hospital5 tasks
- Set up branches, departments and designations
- Add blocks and rooms
- Set up clinic shift times
- Add a store
- Give someone access to a store
Putting it together
Enrol referring clinics
Three clinics have signed up to the referral programme. Add each from its enrolment form.
From: Clinic enrolment form · 3 records
Running short of IV cannulas
The wards are running out of a basic item. Get stock in fast without cutting corners on quality or price.
10 scenes · 3 decisions
How you'll learn
Check it online by its number
Your Hospital administration certificate
Pass the assessment and claim it on the spot: graded O, A+ or A, with a number and a QR code an employer can check online.
Questions
How do I enrol?
Choose Enrol now, create your HospAux account (or sign in), and pay online. The course opens straight away, for six months.
Does my institute pay?
If you study in an institute's batch, join it with the code your teacher gives you. Your institute may have its own rate for this course, or pay for it.
Do I need a teacher?
No. You learn, practise, take the assessment and earn the certificate on your own.
What happens after six months?
Your progress and your certificate stay with your account. Renew any time to carry on; the new months follow on.